Intellectual Property Claim

1. Purpose and Scope

Our commitment to intellectual property

Kongziyue aims to respect the intellectual property rights of individuals, businesses, artists, designers, photographers, brands, and other rights holders. We expect material submitted to or displayed through our website to be used responsibly and with appropriate authorization.

Content covered by this policy

This policy applies to intellectual property concerns relating to content appearing on kongziyue.com, including product images, photographs, graphics, written descriptions, logos, brand names, designs, and other website materials.

Purpose of the claim process

The purpose of this process is to give rights holders a way to identify potentially infringing material and provide information for our review. Submitting a claim does not automatically establish that infringement has occurred or guarantee that particular content will be removed.

2. Types of Intellectual Property Claims

Copyright claims

Copyright concerns may involve original photographs, illustrations, written content, graphics, or other creative works that you own or are authorized to represent. If you believe that protected material has been reproduced or displayed without permission, identify the work and the location of the material in question.

Trademark claims

Trademark claims may concern a brand name, logo, symbol, or other sign used in a way that you believe infringes your trademark rights or creates confusion about a product's source, affiliation, or endorsement. Please identify the mark and explain the basis of your concern.

Design and other intellectual property concerns

You may also contact us about other intellectual property concerns, including protected designs or material that you believe has been used without appropriate authorization. Please describe the rights involved and explain how the reported content may affect those rights.

3. Who May Submit a Claim

Rights holders

A claim may be submitted by a person or organization that owns the relevant intellectual property rights. The report should clearly identify the rights holder and the material believed to be affected.

Authorized representatives

An authorized representative may submit a claim on behalf of a rights holder. If you are acting for another person or organization, explain your relationship to the rights holder and provide confirmation of your authority when reasonably requested.

Reports from other parties

If you are not the rights holder or an authorized representative, you may contact us to raise a concern. However, we may need the rights holder or an authorized representative to provide the information necessary for a formal review.

Accurate and good-faith submissions

Claims should be accurate, made in good faith, and supported by information that allows us to understand the issue. Please do not submit a claim to interfere with a legitimate business activity, dispute a commercial relationship unrelated to intellectual property, or request the removal of material solely because you disagree with it.

4. Information Required for a Claim

Identify the protected work or mark

Describe the copyrighted work, trademark, design, or other intellectual property that you believe has been infringed. Where available, include a title, registration or reference number, original publication location, or other information that helps us identify the rights involved.

Identify the material being reported

Provide the exact URL of each relevant page on kongziyue.com. If the reported material appears within a product listing, identify the product and describe where the image, text, logo, or other material appears. Screenshots may help explain your concern but should supplement, rather than replace, the page URL.

Explain the alleged infringement

Describe why you believe the material uses your intellectual property without authorization. Include relevant context, such as the location of the original work, the nature of the use, and any information about permission or licensing that may help us assess the report.

Provide contact details

Include your full name, the name of the rights holder if different, your email address, and an appropriate way for our team to contact you regarding the report. You may provide your organization or representative's details where applicable.

Supporting documents

You may include documents or other evidence that reasonably supports your claim. Please send only information relevant to the issue and avoid including passwords, payment credentials, government identification numbers, or other unnecessary sensitive information.

5. How to Submit an Intellectual Property Claim

Submit your report by email

Send your claim to support@kongziyue.com with the subject line "Intellectual Property Claim." In the message, describe the material you are reporting and include the information outlined in this policy.

Organize the information clearly

If your report concerns multiple pages or different types of intellectual property, list each affected URL separately and explain the concern associated with each one. This helps our team distinguish between the materials and review the issues you have identified.

Retain a copy of your submission

We recommend keeping a copy of your email and any supporting materials for your own records. If you contact us again about the same claim, refer to your earlier message and provide any additional information that may help us locate it.

1. Identify the rights involved.
   Describe the work, mark, design, or other intellectual property you believe is affected.
2. Locate the reported material.
   Copy the exact URL of each page or product listing where the material appears.
3. Prepare supporting information.
   Explain the alleged infringement, identify the rights holder, and include relevant evidence or authorization details.
4. Email your claim to Kongziyue.
   Send the complete report to support@kongziyue.com using the subject line "Intellectual Property Claim."
5. Respond to follow-up questions.
   If we need clarification or additional information, provide a response so we can continue reviewing the matter.

6. Review of Submitted Claims

Initial review

After receiving a report, we may review the information provided to determine whether the claim identifies the relevant material and explains the intellectual property concern. We may consider the reported URL, the work or mark identified, the claimant's relationship to the rights holder, and any supporting information.

Requests for additional information

If the report is incomplete or unclear, we may ask you to provide additional details or supporting documents. We may be unable to fully assess a claim until the necessary information is received.

Review does not guarantee a particular outcome

The submission of a claim does not automatically mean that the reported material infringes intellectual property rights. We assess reports based on the information available and the circumstances of each case. We may take no action if the report does not provide a sufficient basis for further steps.

Review timeframes

The time required to review a claim may vary depending on its complexity, the completeness of the submission, the number of URLs involved, and whether additional information is required. We do not guarantee a fixed resolution timeframe for every report.

7. Possible Actions Following a Claim

Content correction or removal

Where appropriate and based on the information available, we may correct, restrict, or remove material that appears to infringe intellectual property rights. The action taken will depend on the nature of the report, the content involved, and the circumstances of the case.

Request for clarification

We may request further information from the claimant or other relevant parties before deciding whether action is appropriate. A request for clarification does not mean that we have reached a conclusion about the claim.

Changes to product or website content

If a concern relates to a product image, description, logo, or other website material, we may review the relevant content and make changes where warranted. Any action will be considered in light of the information available and the circumstances involved.

Insufficient or unsupported reports

We may decline to act on a report that lacks sufficient detail, does not identify the allegedly protected material, appears to be submitted by someone without relevant authority, or otherwise does not provide a reasonable basis for action.

No guaranteed enforcement outcome

Kongziyue cannot guarantee that every claim will result in content removal or another specific outcome. Our review process is intended to assess reported concerns fairly based on the information available, not to replace a formal determination by a competent authority where one is required.

8. Counter-Notifications and Disputes

If you believe content was reported in error

If you are affected by a report and believe that the material was used lawfully, that you have permission to use it, or that the report identifies the wrong content, you may contact us with an explanation and supporting information.

Information to provide

Please identify the content at issue, explain why you believe the report is mistaken, and provide relevant information about ownership, licensing, permission, or another basis for your use. Include the URL of the affected page and a way for our team to contact you.

Reviewing a response

We may review additional information submitted in response to a claim. Depending on the circumstances, we may request further clarification or reconsider an earlier action. Submitting a response does not guarantee that content will be restored or that a dispute will be resolved in a particular way.

Independent resolution

Parties involved in an intellectual property dispute may wish to seek independent legal advice or use an appropriate dispute-resolution process. Kongziyue does not act as a legal representative for either party and cannot provide a binding decision on ownership or infringement.

9. Good-Faith Reporting and Misuse

Accurate information

Claims should be based on a genuine belief that the reported material may infringe intellectual property rights. Please verify the relevant URLs and provide a clear explanation before submitting your report.

False or misleading claims

Do not knowingly provide false, misleading, or materially incomplete information. Unsupported allegations may delay the review of legitimate concerns and may affect other parties whose content or business activities are involved.

Respecting others' rights

Before submitting a claim, consider whether the use may be authorized, licensed, or otherwise permitted. If you are uncertain about your rights or the status of the material, consider obtaining independent advice before making a formal allegation.

Communication and follow-up

Please use the claim process for intellectual property concerns and keep communications focused on the reported material. If you have multiple claims, organize the information clearly so that each concern can be reviewed individually.

10. Policy Updates and Other Terms

Changes to this policy

We may update this Intellectual Property Claim Policy from time to time to reflect changes in our website, internal review procedures, or business practices. Any revised version will be published on this page.

Reviewing the current policy

We encourage rights holders, representatives, and website users to review this page periodically before submitting a claim. The version available on our website provides the current description of our claim-submission process.

Relationship to applicable rights

This policy describes how to raise an intellectual property concern with Kongziyue. It does not determine ownership of any work, replace a formal legal process, or remove rights or remedies that may be available under applicable law.

Relationship to other website policies

This policy should be read together with our other applicable website policies, including our Terms of Service and Privacy Policy. Information submitted in connection with a claim may be used as reasonably necessary to review and respond to the reported concern.

11. Contact Us

Submit an intellectual property concern

If you believe that content on kongziyue.com infringes your intellectual property rights, email our support team with the subject line "Intellectual Property Claim." Include the relevant page URLs, a description of the protected work or mark, an explanation of your concern, and your contact details.

Questions about the claim process

If you have questions about submitting a report or need to provide additional information about an existing claim, contact us by email. Please reference your previous correspondence if you are following up on a report already submitted.